Privacy Policy

Last updated: October 15, 2026

This Privacy Policy explains how Chicago Concrete Leveling, a brand operated by Conversion Lab LLC ("we," "us," or "our"), collects, uses, and shares information when you visit chicagoconcreteleveling.com (the "Site"), submit a form, or call one of our phone numbers. By using the Site or contacting us, you agree to this policy.

Who We Are

Chicago Concrete Leveling connects homeowners who need concrete lifting and leveling with independent, licensed contractors who perform the work in the Chicago area. We are a marketing and lead-referral service; the actual concrete work is carried out by the servicing contractor we connect you with.

Information We Collect

• Information you give us. When you fill out a quote or contact form, we collect your name, phone number, email address (if provided), and the details you share about your project (such as the surface, the problem, and your location).
• Phone calls. Our phone numbers are tracking numbers that route your call to the right place. Calls to and from these numbers may be recorded, monitored, or logged (including caller ID, call time, and duration) for quality, routing, training, and record-keeping. If you do not wish to be recorded, please let us know or contact us in writing instead.
• Information collected automatically. Like most websites, we automatically collect certain technical data such as your IP address, browser and device type, pages viewed, and referring source, through cookies and similar technologies.

How We Use Your Information

• To respond to your request and provide a quote or estimate.
• To connect you with an independent contractor who services your area so they can perform the work you asked about.
• To operate, maintain, and improve the Site and our services.
• To comply with the law and protect our rights.

How We Share Your Information

Because we are a lead-referral service, the primary way we use your information is to share it with the independent contractor(s) who service your area so they can contact you and complete your project. We may also share information with:

• Service providers that help us operate — for example, our website host, our call-tracking and telephone provider, and our lead-management/CRM tools — who process data on our behalf.
• Legal and safety — when required by law, subpoena, or to protect our rights, users, or the public.

We do not sell your personal information to unrelated third parties for their own marketing.

Cookies & Analytics

We use cookies and analytics tools to understand how visitors use the Site and to improve performance. You can control cookies through your browser settings; disabling them may affect some features of the Site.

Your Choices

• You may ask us to access, update, or delete the personal information we hold about you by contacting us at the email below.
• If you no longer wish to be contacted about your inquiry, let us know and we will honor your request, subject to any legal record-keeping obligations.
• Standard message and data rates may apply to any calls or texts.

Third-Party Links

The Site may link to other websites we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices.

Children's Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes take effect means you accept the updated policy.

Contact Us

Questions about this policy or your information? Email info@chicagoconcreteleveling.com or call (331) 320-4939.